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FAQ

Livery Dole / FAQ

Committed to our customers and our staff

We have re-opened with the safety of our customers and our staff paramount in our mind.

To that end you can rest assured we are

  • Following the government guidelines for safe working practices and social distancing
  • Careful sanitising of vehicles and keys before handover from both our sales and service operations
  • Ensuring that the safety of our customers and our staff take precedence over anything else.

Frequently asked questions

Is Livery Dole offering free collections for servicing, can this be contactless?

Yes, we have always offered this service and are working to expand it, there are some terms and conditions, a call to our service team would enable you to discuss these and to arrange a booking, you can of course still bring your car in yourself with the reassurance that we’re following all government guidelines

What areas are sanitized after a service?

Externally: All door handles, fuel filler flap, door sills and boot handle.

Internally: All door handles, headrests, seat belts, seat adjusters, cup holders and door pockets.

Controls: Steering wheel, steering wheel controls, control stalks, ignition, radio and navigation system, door controls, air vents, gear stick, gear paddles, handbrake, bonnet release and key

Can I buy a new Mitsubishi online and have it delivered contactlessly?

Yes, you can deal with every aspect of the transaction including choosing your new car, part exchange allowance and finance application, simply go to www.mitsubishi.co.uk for more information.

OR our showroom will open shortly with social distancing in place, you will be able to deal direct with our team. We can also carry out contactless delivery, if you have any queries in the meantime call Joe Chatting our sales director on 01392224910

What options are there for used car purchases?

Our showroom is open with social distancing in place, you can therefore still deal direct with our team. We can also carry out contactless used sales, call Joe Chatting our sales director on 01392224910 for full details

I have another question

Call Hayden Williams our Managing Director on 07825277357 or e mail him on hayden.williams@liverydole.co.uk, he’ll be pleased to help

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Testimonials

Trusted by our repeat customers

Contact Livery Dole Today
The last three years of owning an Outlander PHEV and being looked after by Livery Dole has been the best dealership experience I’ve had. A very friendly and helpful team. That was a big factor in replacing the car with another Mitsubishi when it was due.
Mark Morton

Mitsubishi Outlander PHEV

Really friendly and informative customer service. They were very friendly and helpful. Just purchased an Eclipse Cross and it’s a beaut. Thanks to all LD team. One very happy customer!

Claire Ellis

Mitsubishi Eclipse Cross

We could not have been happier with our experience purchasing our L200! Excellent, informative and friendly customer service from start to finish, thank you again to Zaak, Joe and the rest of the team!

Jessie Peake

Mitsubishi L200

Had a fairly serious breakdown (Outlander balancer shaft and cambelt) while on holiday in Devon. Contacted Livery Dole who were absolutely outstanding, especially Kate who pulled so many strings to get us repaired and back on the road in less than three days. They provided a courtesy car so we could continue our holiday. Our car now runs better than it ever has. Best customer service I think I’ve ever had from a garage. Well done and thanks.

Nick Byrom

Mitsubishi Outlander

I previously owned a Colt and wasn’t sure about changing, but now I have my new Mirage its fantastic and the performance is fantastic.

Victor Ashelford

Mitsubishi Mirage 3

My ASX is ideal for off roading, towing the boat and launching from the beach. It also has plenty of space for the dogs. An all round good vehicle. This is the third Mitsubishi I’ve had, all being reliable vehicles.

Mr Wetherall

Mitsubishi ASX