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FAQ

Livery Dole / FAQ

Committed to our customers and our staff

We have re-opened with the safety of our customers and our staff paramount in our mind.

To that end you can rest assured we are

  • Following the government guidelines for safe working practices and social distancing
  • Careful sanitising of vehicles and keys before handover from both our sales and service operations
  • Ensuring that the safety of our customers and our staff take precedence over anything else.

Frequently asked questions

Is Livery Dole offering free collections for servicing, can this be contactless?

Yes, we have always offered this service and are working to expand it, there are some terms and conditions, a call to our service team would enable you to discuss these and to arrange a booking, you can of course still bring your car in yourself with the reassurance that we’re following all government guidelines

What areas are sanitized after a service?

Externally: All door handles, fuel filler flap, door sills and boot handle.

Internally: All door handles, headrests, seat belts, seat adjusters, cup holders and door pockets.

Controls: Steering wheel, steering wheel controls, control stalks, ignition, radio and navigation system, door controls, air vents, gear stick, gear paddles, handbrake, bonnet release and key

Can I buy a new Mitsubishi online and have it delivered contactlessly?

Yes, you can deal with every aspect of the transaction including choosing your new car, part exchange allowance and finance application, simply go to www.mitsubishi.co.uk for more information.

OR our showroom will open shortly with social distancing in place, you will be able to deal direct with our team. We can also carry out contactless delivery, if you have any queries in the meantime call Joe Chatting our sales director on 01392224910

What options are there for used car purchases?

Our showroom is open with social distancing in place, you can therefore still deal direct with our team. We can also carry out contactless used sales, call Joe Chatting our sales director on 01392224910 for full details

I have another question

Call Hayden Williams our Managing Director on 07825277357 or e mail him on hayden.williams@liverydole.co.uk, he’ll be pleased to help

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Testimonials

Trusted by our repeat customers

Contact Livery Dole Today

Had a brake down (outlander balancer shaft and cambelt) on holiday in Devon. Quite serious. Contacted Livery Dole who were absolutely outstanding, especially Kate who pulled so many strings to get us repaired and back on the road in less than 3 days. Provided courtesy car so we could continue our holiday. Our car runs better than it ever has. Best customer service I think I’ve ever had from a garage. Well done and thanks.

Mr Nick Byrom

Mitsubishi Outlander

I previously owned a Colt and wasn’t sure about changing but now I have my new Mirage its fantastic and the performance is fantastic. (Mitsubishi Mirage 3)

Mr Victor Ashelford

Mitsubishi Mirage 3

Ideal for off roading,towing the boat and launching from the beach. and space for the dogs. All round good vehicle. This is the 3rd Mitsubishi I’ve had all being reliable vehicles. (Mitsubishi ASX 3)

Mr Wetherall

Mitsubishi Shogun